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An evaluation of the effectiveness of social media ads: A study of Nigerian Bottling Company in Kebbi State

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  • NGN 5000

Background of the Study
Social media advertising has revolutionized marketing by providing businesses with platforms to reach vast and diverse audiences. By leveraging data analytics and audience targeting features, social media ads can deliver personalized and impactful messages, driving brand awareness, customer engagement, and sales (Okoro & Adekunle, 2023).

The Nigerian Bottling Company (NBC), a leading beverage manufacturer, relies on social media advertising to promote its products and connect with consumers. In Kebbi State, where social media adoption is growing, NBC uses platforms like Facebook, Instagram, and Twitter to engage with its audience and enhance brand visibility.

Despite its benefits, the effectiveness of social media ads can be limited by factors such as poor content quality, inadequate targeting, and audience saturation. This study evaluates the effectiveness of social media ads employed by NBC in Kebbi State, analyzing their impact on consumer behavior and brand growth.

Statement of the Problem
While social media ads have the potential to drive significant engagement, NBC faces challenges in measuring their actual effectiveness in Kebbi State. Issues such as low click-through rates, ad fatigue, and skepticism about digital advertisements hinder the desired outcomes (Ibrahim & Usman, 2024).

Additionally, limited local audience insights and competition for attention on crowded platforms may reduce the impact of NBC's social media campaigns. This study investigates the effectiveness of social media ads in achieving NBC’s marketing goals and identifies areas for improvement.

Objectives of the Study

  1. To assess the effectiveness of social media ads in promoting NBC products in Kebbi State.
  2. To identify factors influencing the performance of social media ads in the region.
  3. To recommend strategies for improving social media ad effectiveness.

Research Questions

  1. How effective are social media ads in promoting NBC products in Kebbi State?
  2. What factors affect the performance of NBC’s social media ads?
  3. What strategies can enhance the effectiveness of NBC’s social media advertising?

Research Hypotheses

  1. Social media ads significantly increase consumer engagement with NBC products in Kebbi State.
  2. Performance challenges reduce the effectiveness of NBC’s social media ads.
  3. Improved targeting and content strategies enhance the impact of NBC’s social media ads.

Scope and Limitations of the Study
This study focuses on social media advertising by NBC in Kebbi State. It examines ad performance metrics, consumer perceptions, and engagement trends. External factors such as competitors’ ads and regional internet accessibility are acknowledged but not deeply analyzed.

Definitions of Terms

  • Social Media Advertising: The use of social media platforms to promote products or services through paid campaigns.
  • Ad Effectiveness: The extent to which an advertisement achieves its intended objectives, such as increased sales or brand awareness.
  • Audience Targeting: The process of directing advertisements to specific groups of people based on characteristics such as age, location, or interests.




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